Access to personal information

Your rights

We would like to point out your rights in our processing of your personal data.

Right of inspection

You have the right to access your personal data. Upon request, we will provide you with an overview of the personal data we process about you, the basis on which we process the personal data, the retention periods, the organisational and technical measures we have taken. We will also state whether we disclose your information to third parties.

Right of rectification

You have the right to ask us to rectify your incorrect or incomplete personal data. If necessary, we will rectify your personal data and make it complete.

Right to data erasure

You have the right to request us to delete your personal data. We are only obliged to fulfil your request in one of the following situations:

  • Your personal data are no longer needed for the purposes for which they were originally collected and processed;
  • You withdraw your consent and we have no other legal basis to process your personal data;
  • You object to processing and we have no legitimate grounds for processing;
  • Your personal data has been unlawfully processed by us;
  • Your personal data must be deleted to comply with a legal obligation incumbent on us.

Right to limitation

You have the right to ask us to restrict the processing of your personal data in any of the following situations:

  • You dispute the accuracy of your personal data, for a period of time that allows us to verify the accuracy of your personal data;
  • The processing is unlawful and you oppose erasure of your personal data and request restriction of processing instead;
  • We no longer need your personal data for the purpose of our processing but you need your personal data for the establishment, exercise or support of a legal claim;
  • You have objected to our processing of your personal data and we are considering whether our legitimate grounds outweigh your legitimate grounds.

Right of objection

You have the right to object to the processing of your personal data in any of the following situations:

  • The processing is based on our legitimate interests;
  • We use your personal data for direct marketing;
  • We use your personal data for statistical or scientific/historical purposes.

However, we may refuse your request if we have compelling legitimate grounds which outweigh your interests, or if the processing is carried out for the establishment, exercise or support of legal claims.

Right to data portability

You have the right to obtain the personal data you have provided to us in a structured, common and machine-readable form and to transfer the personal data to another party. Upon request, we can transfer the personal data for you, if this is technically possible. The right to data portability can only be exercised when the following two grounds are met:

  • The processing is based on your consent or the performance of a contract; and
  • Processing is carried out through automated processes.

 

Contact

You may submit a request to us to exercise one or more of the above rights. Please include your contact details with this request so that we can contact you in response to your request. We reserve the right to ask you to identify yourself. In principle, the execution of the request is free of charge, but in some cases a reasonable fee may be charged.

You may send your request by letter or e-mail to us at the address or e-mail address indicated in this privacy policy. Please be as clear and precise as possible in your request. In any case, state which right you want to exercise and on what grounds.

Within one (1) month we will inform you of the follow-up given to your request. If it is not possible to comply with your request within one month, we will inform you accordingly.

If it appears that we cannot comply with your request, we will give reasons for the refusal to you.

You have the right to complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at any time if you believe that your privacy rights have been violated. However, we would appreciate it if you present the reason for the complaint to us first, so that we can reach a solution together.

 

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